February 25, 2009

Dear Sudafed

Dear Makers of Sudafed,

Maybe you should take some lessons from the makers of Triaminic. Instead of confusing the heck out of their customers, sending them into an online tizzy and causing them to post blog posts like this... Sudafed PE.

You could have simply done what Triaminic did and post this BIG GREEN box on your home page that says:

That's why we wanted to provide you with the latest information on over-the-counter children's cough and cold products. The makers of these medicines are voluntarily changing the product labeling to read "Do not use for children under age 4". For products containing antihistamines, labeling will include the instructions "do not use for the purpose of making your child sleepy." These labeling changes are being made in consultation with the U.S. Food and Drug Administration (FDA) and out of an abundance of caution to help avoid unintentional consumer misuse of these products.
Triaminic® products are safe and effective when used as directed and have been used to relieve children's cough and cold symptoms for more than 50 years. We care about your children's safety and want to assure you that you can continue to use Triaminic® products as directed for your children age 4 and older.


That would have been nice Mr. and Mrs. Sudafed makers. Though, I will never buy your product again because my oldest is severely allergic, I still think you should do a better job of keeping the public aware.

Thank you,

Concerned citizen (not customer)

7 comments:

jenjen said...

Doesn't that just drive you crazy? Why aren't they more up-front about their products? Did something just happen with your daughter? I hope she is okay!!!

Jen

Kim H. said...

I tell you, the more kids I've had, the more confusing OTC drugs have become. YOU HAVE TO READ EVERYTHING!!!

I hope Mr. and Mrs. Sudafed listen.

Lindsay said...

oo wow!! enough said!

jen@odbt said...

You'd think a major pharmaceutical company would know better.

PS: Like the new 3 column look. Was it easy to do?

Woman Interrupted said...

I am so confused about what to buy now...even for myself. Its seems like the stuff that works is only available behind the pharmacy counter.

BrandyEllen said...

I hear it doesn't really matter what med you use all cough and cold type meds are not good for young children. I know my children never get anything like that but I may be confused sudafed is that for allergies? LOL I am a bit lost lately with 6 month old and 2 year old sick boys!

hugs,
brandyellen

whoopsadasie said...

I'll contact Mr. and Mrs. Sudafed and tell them you have an IMPORTANT message for them to read!!

Think they will stop by?!